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  1. Omni Messenger
  2. Frequently Asked Questions

Frequently Asked Questions

  • How can I see the template preview?
  • How do I send a proactive message to the customer?
  • How do I send a campaign message to the customer?
  • Where can I see the proactive message history?
  • Where can I view the campaign message history?
  • Can I differantiate campaigns within themselves?
  • How can I add a customer (Contact) to the system?
  • How can I distinguish customers within themselves?
  • Where is the agent status set?
  • How can I switch to a dark theme?
  • Your quick Omni Messenger setup checklist
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