Baha Çölkesen

General Settings Don’t start without configure Set Business Hours - 1 min Select Time Zone - 1 min Individuals Organize your team Create user groups - 2 mins  Add user...

You can switch to the dark theme by clicking on the ‘☀’ sign at the bottom left of the main screen.

After logging into the system, you can set your own status from the section under your name at the bottom left. The statuses are as follows: Online Online General Online status. Online ...

How can I distinguish customers within themselves?

You can define contacts to the system by following the Contacts → Add Contact steps from the main screen and adding and saving the name, phone number, e-mail and optional labels to differentiate th...

When creating a campaign message, you can fill in the ‘Type’ field according to the campaign type. After your campaigns are sent, you can see the campaign type in the ‘Campaigns’ section.

You can view each mass proactive message sent from the ‘Campaigns’ section.

You can view every proactive message sent from the ‘Proactives’ section.

In the window that opens after following the Campaigns → New Campaign steps from the main screen:   Name: Campaign Name Type: Campaign Type CSV File: CSV file containing customer information. Pleas...

There are two ways to send a proactive message:   Via Contacts: After selecting the relevant customers from the Contacts tab, click on ‘Send Proactive’ option. Select the relevant phone number and ...